Orders inside Dhaka and other cities typically arrive within 2–5 business days, while nationwide deliveries take 3–5 business days. You can track your order using the delivery updates sent via phone/email, or reach out to our support team at hello@goldseba.com with your order number.
Delivery Options Overview
Goldseba offers secure, reliable, and insured delivery options for all your precious jewelry and gold purchases across Bangladesh. Whether you need fast insured shipping directly to your doorstep or prefer collecting your order in person, we ensure maximum security and care for your items. of all available shipping methods.
1. Book your prefered
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
Due to the unique, precious nature and fluctuating value of gold and fine jewelry, Goldseba does not accept returns or offer refunds once an order has been processed and delivered. All sales are final.cannot write a request for a refund.
Exceptions & Verification
We strongly encourage all customers to inspect their package and verify the product upon delivery or pickup.
A replacement or resolution will only be considered under the following conditions:
1.The item was damaged during transit before delivery.
2.An incorrect item was delivered to you.
The product is inspected immediately in front of our delivery representative or store staff. established by the current legislation
FAQs
My order hasn't arrived yet. Where is it?
Do you deliver on public holidays?
Deliveries are usually processed on regular business days. Deliveries on public holidays depend on courier operations in your area. If your shipment falls on a holiday, it will be prioritized for the next working day.
Do you deliver to my postcode?
Yes, Goldseba provides nationwide delivery across Bangladesh via our courier partners. Cash on Delivery (COD) is available in select cities including Dhaka and Sylhet, while pre-verified shipping covers all other districts